FREQUENTLY ASKED QUESTIONS

What is included in my annual membership?

Boxgroove.com offers two types of memberships: Standard and Premium.

The Standard Membership is FREE and allows golfers to purchase tee times offered by our network country clubs as well as request tee times. Standard Members also have the ability to host friends and clients at our exclusive network courses. A $19.95 booking fee is applied to each tee time booked. (Only $5 per player in your foursome)

The Premium Membership is $49 per year. Premium Membership includes all of the benefits and abilities of the Standard Membership, plus a free sleeve of Titleist golf balls and a gift membership each year. Most importantly, Premium Members can purchase tee times without the $19.95 booking surcharges applied to Standard Members.

Is the annual membership based on a calendar year or a rolling 12 months?

When you join Boxgroove.com, your membership is for 12 full months beginning on the date of purchase. For example, if you join today (...and you should!) your membership will expire on this day, 12 months from now.

How does the service work?

Boxgroove.com has established partnerships with private country clubs around the country. These clubs offer tee times to our members via our website. Our members have the ability to login and browse and purchase tee times that are offered by our clubs. Posted tee times will show the date, time, price and minimum/maximum party size. Our members may then use our service to purchase these tee times via credit card. Boxgroove.com accepts payment on behalf of our participating clubs and remits payment to each club monthly.

Do I have to be a country club member to join Boxgroove.com?

No. Boxgroove.com is available to country-club and non-country-club golfers.

As a Boxgroove.com member, am I required to play with a country club member when I purchase tee times?

No. If you purchase tee times from one of our participating clubs, you may play the course without being escorted by a country club member.

As a Boxgroove.com member, can I bring friends that are not members of Boxgroove.com?

Yes, most of our clubs allow the 'booking' golfer to bring guests that are not members of Boxgroove.com. When booking a tee-time that involves non-Boxgroove.com members, the 'booking' golfer will be asked to identify the name, email and handicap of each guest. All golfers will be required to agree to the Boxgroove.com user agreement and the club's specific code of conduct (emailed to all golfers prior to play).

Can I play more than once or once a year within Boxgroove.com?

Yes. We hope you play 20, 30 times or more! Every tee time you see within Boxgroove.com is an opportunitiy for play for which you are eligible, regardless of how often you have already played. Remember, Premium Members also have the ability to request tee times!

What if the course I'm interested in playing does not have tee times that fit my needs?

Unlike tee time aggregators that simply present available tee times, we allow our Premium Members to request tee times that meet their needs. After a review process, participating clubs and associated Boxgroove.com country club members have the option of providing a tee time that meets your needs. Though requests are not guaranteed opportunities to play, there are strong network incentives for clubs and golfers to accommodate requests. In fact, to date, most requests have been honored.

How large is the Boxgroove.com network?

Our intention is to grow into every major metropolitan area in the U.S. and beyond. As of December 4, 2009, we have 72 member clubs in 12 states. We are currently engaging a multitude of clubs in Florida, Pennsylvania, New Jersey and the Carolinas. Additionally, our new partnership with the Washington State Golf Association should pave the way for aggressive growth in the Pacific Northwest. Enroll today and become a founding member!

Can I see which clubs are participating and what tee times are currently available?

Yes. Click here to see our member clubs and the tee times currently available (remember, as a member you can also request tee times to match your schedule!)

If a private club is not enrolled in Boxgroove.com, are there still opportunities to play the course?

Yes. There are two ways Boxgroove.com golfers may play at a private course. First, Boxgroove.com subscribers may directly engage participating clubs. Specifically, participating clubs will directly post available tee times to our website and/or review requests from Premium Members seeking to play their course.

Alternatively, through our social network, Boxgroove.com subscribers may directly communicate with country club members that are enrolled with Boxgroove.com. Country club golfers enrolled in Boxgroove.com may directly post offers to host guests to our website and/or review requests from Premium Members seeking to play their course.

Therefore, the opportunity to play an exclusive club does not rely on that club's participation in Boxgroove.com. As long as members of a given course are enrolled in Boxgroove.com, there are potential opportunities to play the course.

Can I request tee times between 8 a.m. - 12 p.m. on Saturdays and Sundays?

As a boxgroove.com member you are able to make requests for tee times, however many clubs will not be able to accept your request between the hours of 8 a.m. - 12 p.m. on Saturdays and Sundays. In fact, most clubs don't even allow their own members to bring guests during these times. To get a better understanding of when a club is most likely to honor your request please click the "view request & pricing guidlines" link listed for each club on the club locations page.

Does my club's participation in the Boxgroove.com network jeopardize its prestige or exclusivity?

No. Boxgroove.com is not creating new points of access for non-members to use private clubs. Traditionally, non-members have access to private clubs in two ways. First, non-members can use private clubs when they are hosted as a guest by an existing club member.

Second, most clubs accommodate corporate golf outings(e.g. business-at-play). When hosting corporate outings, clubs seldom require that any of the golfers be members of the club. These outings represent examples of controlled, un-hosted play by non-members.

The Boxgroove.com network uses these existing points of access in conjunction with powerful player screening controls. As a result, participating clubs and host golfers have the ability to control the type (country-club player vs. non-country-club player), caliber (handicap) and location (in market area vs. out of market area) of golfers to which tee times will be extended. Further, the club can control the number of times per golf season (or ever) non-members are able to play their course.

The screening controls are supplemented by a player feedback mechanism. Network visibility to each golfer's feedback ensures players will abide by course rules if they wish to continue golfing within Boxgroove.com.

Will participation in Boxgroove.com jeopardize my club's not-for-profit status?

No. Per I.R.S. guidelines, not-for-profit social organizations [e.g. 501(c)(7) clubs] are able to generate up to 15% of their total revenue from non-member use of club facilities. Boxgroove.com is simply a tool clubs can use to maximize revenue within that threshold.