Boxgroove allows you to request, book, and reserve tee times and other amenities, such as dining reservations, spa treatments, and overnight accommodations, at over 1000 private clubs in the US and Canada.
Everyone is welcome to join-even if you aren't a member of a private club. The best part is that it's free!
Join now to begin taking advantage of the best private club network available.
I have a Boxgroove membership (premium) that I had never used other than actually hosting others until this week. I had a buddy coming into town and he wanted to play a specific private course. Normally I would have called my pro and asked him to make a call for me but I hate to do that this time of year because our courses are crammed and I feel guilty asking because I know we turn down a lot of similar requests this time of year. During the summer it is a totally different story and I wouldn't have thought twice about it. Anyway, before I called it occurred to me that I had this membership that I had never used and should check and see if Boxgroove had a relationship with the course. They did so I gave it a try.
I submitted the request on a Monday and it showed as pending still on Tuesday. I figured since it was a private club that it might not be open on Monday or that the pro might not be in that day. Therefore I wasn't concerned. Later that day I got a call from Boxgroove explaining that the contact was out and apologizing for it not already being done! Awesome customer service. The next day it wasn't done by 11:05am when I received an email saying that the pro had been out for two days but that he would be in today and they just wanted to let me know that they would have it done ASAP. Again, I honestly hadn't even thought about it yet and I thought it was pretty great that they were so concerned about it that consistent proactive communication was occurring. A couple of hours later the tee time was added without an issue and even though it took longer than they expected (I didn't really have any expectations) they had a very impressed customer. Now two additional things will happen: